Services


We provide a wide range of services

Our services

nib Travel Services (Australia) Pty Limited (nib) is an Australian Financial Services Licensee is a Coverholder at Lloyd’s and XL Insurance Company SE, Australia branch (XLICSE AU). Established in 2005, nib and it related entities have agreements with various underwriters around the globe, which allow us to issue, vary and renew travel insurance, and to handle claims for them. When providing these services, nib acts for the insurer and does not act on your behalf. For more information please refer to the policy wording from one of our insurance providers via the links below.

If you are a policy holder with either SureSave, World Nomads Australia / New Zealand, Travel Insurance Direct (TID) Australia / New Zealand, Cheap Travel Insurance, National Seniors Insurance, COTA or NIB Australia / New Zealand and you require emergency assistance, please call reverse charge or collect (24 hours a day, 7 days a week).

+61 2 9234 3170 or +61 2 8256 1570

Contact details

If you have a claims enquiry, please call:
1300 625 229 within Australia or +61 2 8263 0487 outside Australia

nib Travel Services (Australia) Pty Ltd ABN 81 115 932 173, AFS Licence No 308461 Privacy